FAQs

What is Staffpad and who are you guys?

We’re a team of tech and real estate professionals determined to help business hire the staff they need and providing the first exclusive platform for job seekers to find jobs with live-in accommodation.

What is a cloud-based platform?

Cloud-Software, accessible from anywhere, your desktop, laptop and mobile with unique log-in. It’s got advanced security measures, constantly making sure your data is safe and secure at all times. All you need is internet access.

Does Staffpad replace my current PMS?

Not at all, we are an addition to what you have, integrated and synchronised. We act as an add-on that you can plug into your operations processes. Whilst being fully synced with your current software, you also get a separation between work and home life for your employees. Providing a healthy balance of technology in the workplace.

Does Staffpad integrate with my current software stack?

Yes, Staffpad syncs with most hotel operations software. Get in touch with one of our experts to discuss how we can get you up and running in no time.

Is my information secure?

Absolutely. Staffpad has advanced security measures in place to make sure your information is safe and secure at all times.

I work in a hotel, can I use Staffpad?

Yes, we are launching our mobile app soon where you will have access to a host of tools to make your staff housing experience better.  In the meantime, submit the Staffpad link to your employer and get a reward if they sign up! See affiliates and referrals for more details.

Am I committed to any contracts?

The contract you have with us runs on a month to month basis and you can cancel at any time. Only annual billed contracts will be liable for the given contract period, after which you can cancel at any time.

Do you offer a free trial?

You can request a demo from one of our expects and use our operations software for free while we are in beta phase. You can also list jobs for free on our platform access our database of verified candidates.

Is it easy to on-board and get set up?

It takes less than 15 mins to get you set up. One of our experts will help you through the process and be there every step of the way. Once you’ve got yourself up and running, the platform is super easy to use, and there are tutorials and on-going customer support if necessary.

I have multiple businesses in my portfolio, can I link them all together with Staffpad?

Absolutely, you will need to create a new account for each business you operate, but seamlessly synchronise them together and manage your portfolio as one entity.

Do you offer any additional staffing services?

Other than our core software, we offer recruitment services, housing supply and consultancy services that can assist with your business operations. Please get in touch and we’ll be happy to see where we can help.

Can I advertise jobs through Staffpad?

Yes, this a key feature we offer to our clients. Don't forget to verify you organisation so you can attract more applicants, by verifying you organisation you let applicants know that you have good quality staff housing.

How does Staffpad find verified employees?

We target sector specific partners,  agencies and advertise our service to only attract the best staff that fit the mould for your business. We are creating a movement to capture all employees seeking jobs that provide live-in accommodation.

Customer Support

We are available on email, chat or phone. Please reach out if we can help you with anything.

Data Import

We integrate with your existing software, but our experts can help you transfer all your input data to Staffpad if necessary, for free.

Knowledge Base

Look out for our blog posts, tutorials and other key information that will help you get the best out of Staffpad.

Training

We regularly run training days online so feel free to join in and learn more about our product and industry.